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CCBerries - FAQ/Help - Shipping |
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Frequently Asked Strawberry Shipping Questions
When will the product arrive?
How do I get a shipping quote?
How do you ship chocolate covered strawberries?
Which countries do you ship to?
Where can't you ship?
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Q) When will the product arrive?
You select the date at checkout and barring problems listed in the terms and conditions the following is a general guideline:
For most of the country:
For a business: Generally by 10:30 but for rural areas it can be as late as 5PM.
For a residence: Generally by 10:30, but for rural areas it may be as late as the UPS end of day
Saturday delivery is generally by Noon, but can be as late as 4:30PM
With 10's of thousands of packages delivered every day by each of the major carriers: they can not accept special requests.
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Q) How do I get a shipping quote?
General rule for strawberry deliveries(an approximation) : For most states a single box is $19.50 a box and $9.50 for each additional box. For distant states (like AK or HI) it's more. These numbers are based on our discounted rates, if you were to ship them by yourself the cost would be about $45-$60.
Chocolate melts and shipping strawberries by a less expensive method does not result in a good product. We want everybody to be happy and no one would be happy if the strawberries were sent by ground. (try putting some strawberries in your cars trunk for 3 or 4 days.. that's what nationwide gound shipping would get you)
The half dozen strawberry box ships at the same rate as the one dozen boxes because it's the trip and not the cost of the box that really determines the cost of shipping. |
How do you ship chocolate covered strawberries nationwide?
First: we always use gel packs to keep the product cool and protected all year round, some competitors don't, the problem with this is you never know when a package will be left on a heater vent or routed through a warm southern city. During the warm summer months we use larger gel packs.
Second: Our specially designed gift packaging hold the chilled berries secure inside a sealed insulated container.
Third: We always ship using overnight service so that the package has the highest possible chance of arriving in perfect condition. We've seen some competitors trying to go the cheaper route, using 2nd day service: the gel packs generally will not last 2 days. |
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Which countries do you ship to?
We ship only inside the United States. (including parts of Alaska & Hawaii, but not including territories and protectorates like Puerto Rico and Guam)
Our overnight service covers most of the United States. Areas that are extremely rural may not have the overnight service needed to make sure our perishable products arrive in the condition possible. The areas available for Saturday delivery are even more limited. If we find that our carriers do not offer the service level needed for your delivery we will let you know.
Every country limits how fresh produce is imported, if we attempted delivery our products outside the US they would be stopped and seized at customs. |
Where can't you ship?
Anywhere outside the USA
PO Boxes of any type (PO, APO, Rural route..)
Schools:For grade school, middle school and high schools do not send to students, the schools will refuse the shipments.
Rural Route Addresses with only a Box number : we need a physical address
University post office boxes: check with the University, some accept packages, some don't. You must include the school name.
Apartment complexes are not recommended unless someone will be at the address, since they are very insecure and the drivers do not want to leave the packages unattended,
Extremely rural areas not served with overnight service |
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