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We use this form for all customer communication, it provides us with a record of all customer contact.
Most questions are answered in the FAQ sections to the left.
Shipping quotes are provided by the checkout process and are also covered on the “shipping” FAQ page.
Duplicated cases will result in the lowest priority and may result in an automatic IP ban.
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We’ve heard that some of our replies to helpdesk tickets are ending up in the recipients spam folders.
Helpdesk tickets and new order confirmations are sent from the email address do-not-reply@ccberries.com. Be sure to check your spam folder for replies to your helpdesk questions. We reply to all helpdesk tickets within 24 hours. |
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