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Problems with 2015 Chistmas deliveries (from any vendor) please read this first: Article on FedEx/UPS problems |
We use this form for all customer communication, it provides us with a record of all customer contact. It allows the case to be routed to the right site without disturbing the production day.
Most questions are answered in the FAQ sections to the left.
Shipping quotes are provided by the checkout process and are provided based on the delivery address and how fast it has to ship.
Duplicated cases may result in an automatic IP ban.
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10AM to 6PM Eastern Monday-Friday
If you are rude or don't follow the instructions you will be put in time-out.
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We�ve heard that some of our replies to helpdesk tickets are ending up in the recipients spam folders.
Helpdesk tickets and new order confirmations are sent from the email address [email protected]. Be sure to check your spam folder for replies to your helpdesk questions. We try to reply to all helpdesk tickets within one business day. |
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