How are your flowers packaged? � All of our flowers are placed in our specially designed shipping boxes, and secured in place so they move as little as possible during transit to ensure your flowers arrive in good condition.
Do Care Instructions come in the box? � Yes, care instructions are included on the back of our gift card. This information should be followed to ensure the longest possible life of the flowers.
How long will it take for my flowers to bloom? � Roses typically start to bloom within 24 hours of delivery. Depending on the type of flower, it may take between 3-7 days for your flowers to fully open.
Can I order flowers for same day delivery? � No, At this time we do not offer same day deliver for flowers. We provide next day delivery and can take orders for delivery at future dates. Any company that is offering same day delivery is really using a local florist to fill the orders.
What is the order cut off time for next day floral delivery? � In order for flowers to be shipped out for next day delivery we need to receive the order by 2:00pm Eastern Standard Time.
Can I special order flowers in different quantities or pick the colors for assorted roses? � At this time all of our flowers are packaged directly at the farms in South America so we are unable to special order flowers in different qualities or colors.
I only counted 12 roses in my order when I ordered 25. Where are the rest? � Our roses are packed in 'Grower Bunches' which contain 25 roses per bunch. If you counted the flowers while the heads are still in their protective wrapping it may appear that there are only 12 roses. One row of roses set slightly lower and may be hidden under the protective wrapping. When you count the stems or after you unwrap them, you should count 25 roses,