Valentines Recomendations and limitations 

Valentine's Limitations

Not every version of strawberry or floral product is available during the peak Valentines period (for chocolate items this is 2/10 - 2/14 for floral products the peak period is 2/3-2/14).. To see what is available during this period use the Valentine menu on our home page (upper left corner) or the links on the top half of our home page. or just Click Here

Valentine�s Recommendations

We�ve been doing this for a long time, please take advantage of our experience of what happens with FedEx/UPS on the peak delivery days.

We want every shipment to be delivered on time, every customer to be happy, but with so many people trying to do the exact same thing on the exact same day things are going to go wrong.

Simple version:

1) Have it delivered early. (Tuesday , Wednesday or Thursday)

Long version:

1) Using last year as an example: any weather problems in the days leading to Valentines may cause the carriers to stop picking up packages.  With all the airport closing they had no way to actually deliver any more packages.

2) Valentine�s is one of the busiest delivery days of the year, very susceptible to carrier overload, weather delays  and with no spare time to correct errors.

3) This year Valentines is on a Saturday, because Friday deliveries are cheaper most people will select that day. (the 13th)

4) If UPS/FedEx have a problem on Friday, the next delivery date at this level of service is Monday.  (too rough for strawberries/flowers to survive)

5) We are suggesting that deliveries be scheduled earlier in the week to avoid the carrier overload on the 13th & 14th  day and to allow more time for them to correct the problem if there are weather delays.

Other benefits:

1) Flowers delivered to business address  earlier in the week will be enjoyed longer, lets face it: flowers delivered on Friday may just end up sitting at the office over the weekend. Having them delivered early gives them a chance to fully open by the Holiday, plus they will have flowers all week..(big extra points for you while others are waiting till Friday).

2) On peak holidays FedEx and UPS tracking goes to hell, pickup scans are skipped / missing because there are too many records for the carriers to process. Because of the volume of picked up packages; FedEx/UPS do not do pickup scans, instead they depend on the first scan at the local station to be the first scan to show they have the packages.  Even with the skipping of the initial scans the carriers systems can�t apply all the scans that come in and they fall behind in posting the updates and some posts end up getting thrown away . Because the scans that have not been applied: no one can tell where the packages are, not us, not the carriers inexperienced phone representatives (who are never trained for that type of situation and end up giving incorrect results). This happens with every carrier, every merchant, and almost every major holiday.  There is a simple way to avoid this: have the product delivered early.

3) If there is a weather delay a Friday or Saturday scheduled delivery both have the same fall back day: Monday.

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