Take a stand for true chocolate
Sadly many of the “Chocolate Covered Strawberries” you see
online are not made with real milk, white or dark (semi-sweet) chocolate.
A hole in the FDA regulations allows companies to use many
similar phrases to disguise that something is not truly milk, white or
semi-sweet chocolate.
The simplest form of the rules regarding chocolate is that
you can’t call something Milk Chocolate, White Chocolate or Semi-Sweet (Dark) Chocolate
unless there is cocoa butter in it. The actual rules get a bit complicated, use
very technical language, listing percentages, allowed ingredients, and that
only the products that meet all the rules can be called those names. When specific
ingredients are left out or replaced with something else other names must be
used.
The loophole in the Standard of Identity, for the various
types of chocolate, is that it only comes into play when it is the whole phrase
”Milk Chocolate”, “Milk Chocolate” or “Semi-Sweet Chocolate”. You can call
things "White" or "Dark" all day long and not get into trouble. You’ll notice that “Milk”
is not listed in the previous sentence, “Milk” has its own standard of identity
(it come from cows, and the technical definition is not that appetizing).
What needs to happen?
For the confectionery industry or when anything is supposedly
dipped, dunked, or covered in a substance that looks like chocolate, then the standalone
terms white, milk and dark also need protected and allowed only when true
chocolate is used. (it’s time to get “dark”
in there as the common name for the semi-sweet/ bitter-sweet as well).
New common names need created to cover when something is
made without cocoa butter keeping them separate from the true chocolate so
there is no overlap in official naming.
The overlap and unregulated common names (Milk, White, and
Dark) allows companies to play the system, and while staying inside the current
rules, deceive the public.
Standards of Identity are meant to protect the public, but
these standards have some huge holes in them and people are being misled.
While the FDA writes the rules, the FTC has to enforce them.
Even with the many types of problems in the industry the FTC has yet to have
any public actions.
No one has taken a stand, the FDA & FTC have failed the public and the consumer is not being protected from deceptive marketing and labeling.
As an example of what is happening at some of the major
companies in the “chocolate covered strawberry” industry:
Imagine you walk into a mall and search the electronic kiosk
to find “white chocolate covered strawberries”, the kiosk shows you many pretty
pictures and directs you to a store. The store has a long entry hall, and there
are posters about the health benefits of chocolate, reviews from people talking
about white chocolate covered strawberries, you look to the ceiling and even
see there is a department called White Chocolate. You get to the actual product
displays and you don’t notice that the word chocolate is nowhere to be found, after
all you followed all the signs to get white chocolate covered strawberries, so
the product must be that.. right? (Nope, you got swizzled)
The companies behind this deception are experts at all forms
of rule bending, and have never dipped in true milk chocolate, white chocolate
or semi-sweet (dark) chocolate.
The store in the mall analogy is more realistic than most
people would believe, all the way from paid ads for the keywords you search
for, to stories on the health benefits of chocolate on the home page, to category
names coming up for products they don’t actually make with ingredients they don’t
use.
How they get around the regulations:
When you look at their products web pages you’ll never see
the phrases Milk Chocolate, White Chocolate or Semi-Sweet Chocolate, nor will
you see the phase “chocolate covered strawberries”, but just because you don’t
see them does not mean that they are not there. The words are hidden throughout
the code that makes the web page. For
the tech savvy just look at the source code, titles, Meta-data, alts, menu
names and the rest.
Why does the hidden data matter? Simply because the search engines
(Like Google & Bing) look at all the hidden parts of the page to classify what
the pages and sites are about. The search
engines also see all the sites that link to that site. Those other sites (and
some of them are paid) don’t know the legal requirements to call something
chocolate or any of the regulated terms, so they are loaded with technically inaccurate
descriptions.
The fake chocolate strawberry companies want to get ranked high
so you see them first in a search.
Have you gotten fooled by them before? Don’t feel bad, at one
time even Oprah got fooled and became a shill for these companies.
You’ve heard talk show radio hosts push these companies,
they accept money for those endorsements. Most radio shows would push any
product for the right amount of money.
Think you know who they are yet? Don’t bet on it, they
operate under many different names.
Why all the company names?
While originally it was probably to separate out dissimilar
product lines, eventually they ran into the posting rules for places like the ad
serving network at Google.
Google has a simple rule: only one paid ad from the
same company on a page. That rule was put in place to prevent a single company
from dominating the paid search results.
The problem with that rule is that the companies that want
to get around it simply pull another business license, and put a new skin on
the web site. Do this a few times and like
magic they can now dominate the paid and unpaid search results whenever they
want. They have been doing it for a long time.
At one time our competitors actually had an ingredients
label that listed “Milk Chocolate”, “White Chocolate” and “Dark Chocolate”, but
the ingredients listed didn’t actually match those regulated terms. Even with all the deception in the industry: no government action was taken, no recalls, no
mass customer refunds.
Still don’t think there is a problem in the industry
regarding the use of Milk, White and Dark in the confectionery industry? Next
time Easter rolls around head to a drug store and take a close look at those
bunnies. Many will use the non-regulated terms on the front of the packaging,
true chocolate boxes will be mixed in with the flavored and things that can’t
legally be called chocolate at all.
And sometimes,because of packaging constraints or to make a consistent packaging look you may only see "Milk", "White" or "Dark" on the front but true chocolate in the ingredients on the back.
The standards of identity for milk, white and dark chocolate need fixed, the common names need to be included to protect the public from deception.
How you can you help?
Get the word out, tell people, if you are buying online ask for an ingredients list, when you find a company with a deceptive site don't let them get away with it.