CCBerries - FAQ- Shipping

Custom Gourmet
Chocolate Covered Strawberries

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We ship overnight for delivery on Tuesdays through Saturdays. No deliveries are available on Mondays or the day after Holidays.
Saturday Delivery is more expensive and is not available in all areas.
All packages are sent no signature required.

Shipping

Frequently Asked Shipping Questions

When will the product arrive?
How do I get a shipping quote?
How do you ship chocolate covered strawberries?
Which countries do you ship to?
Where can't you ship?
What causes the shipping rate not to show?

Q) When will the product arrive? Barring problems listed in the terms and conditions the following is a general guideline: FedEx Overnight: Generally by 3pm to Metro areas and 5PM in Rural areas Saturday deliveries generally happen by 2PM
	Q) How do I get a shipping quote? 1) Add the items you wish to ship to your shopping cart. 2) Click on "Determine Shipping and Sales Tax" (it's a little above the "Checkout" button at the bottom of the shopping cart).
How do you ship chocolate covered strawberries nationwide (better than anyone else)? First: we always use gel packs to keep the product cool and protected all year round, some competitors only don't, the problem with this is you never know when a package will be left on a heater vent or routed through a warm southern city. During the warm summer months we use larger gel packs. Second: Our specially designed gift packaging hold the chilled berries secure inside a sealed insulated container . Third: We always ship strawberries and fruit using overnight service so that the package has the highest possible chance of arriving in perfect condition. We've seen some competitors trying to go the cheaper route, using 2nd day service: they don't last long since the gel packs generally will not last 2 days
	Which countries do you ship to? We ship only inside the United States. (including Alaska & Hawaii, but not including territories and protectorates like Puerto Rico and Guam) Our overnight service covers most of the United States. Areas that are extremely rural may not have the overnight service needed to make sure our perishable products arrive in the condition possible. The areas available for Saturday delivery are even more limited. If we find that our carriers do not offer the service level needed for your delivery we will let you know. Every country limits how fresh produce is imported, if we attempted delivery our products outside the US they would be stopped and seized at customs.
Where can't you ship? Anywhere outside the USA PO Boxes of any type (PO, APO..) Schools:For grade school, middle school and high schools do not send to students, the schools will refuse the shipments. Rural Route Addresses with only a Box number : we need a physical address University post office boxes: check with the University, some accept packages, some don't. Apartment complexes are not recommended unless someone will be at the address, since they are very insecure and the drivers do not want to leave the packages unattended, Extremely rural areas not served with overnight service
	What causes the shipping rate not to show? 1) The Zip code you entered does not match the state. 2) The zip code you entered is a PO or an APO box (service is unavailable to these). Our carriers can not deliver to a PO box run by the Post Office, but it can deliver to a private PO box like those run by a University. 3) It's possible that the carriers rate system in down or unavailable
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Gourmet Chocolate Covered Strawberries are the perfect gift, but don’t be swizzled by the vast majority of companies that don’t use real chocolate and don’t offer long stem strawberries. The other companies scrimp on the ingredients using a vegetable oil based coatings that can’t legally be called chocolate: remember if there is no cocoa butter it can’t be called chocolate.		Gourmet Chocolate Covered Strawberries are not just for Valentine's Day, they are the perfect upscale gift for many occasions, for birthdays, anniversaries, holidays and so much more. With strawberries being grown around the world: they are always in season somewhere.We've taken the chocolate covered strawberry to the next level : putting words & pictures (or even your corporate logo) right on the surface of a chocolate covered strawberry.